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This study focuses on improving the timing of post-surgery treatments for head and neck cancer patients. Often, there are delays in starting radiotherapy after surgery, which can lead to worse health outcomes. The study is exploring whether a new system called PRONTO-HN can help keep these delays to a minimum, ideally under 42 days, at a specific hospital in Montreal. The system sends automated alerts and coordinates tasks among different healthcare providers to ensure timely treatment. By improving the process, the study aims to enhance survival rates and overall outcomes for patients undergoing postoperative care for head and neck cancer. Participants in this study are divided into two groups. The first group includes patients who received care before the new system was implemented, while the second group includes those treated with the new coordination system. The intervention involves automated alerts and risk assessments to help prioritize and coordinate care more efficiently. The study collects data on each patient's demographics and medical history without requiring their consent, as the intervention is administrative. Researchers will analyze the effectiveness of the system by looking at how well it reduces treatment delays and improves patient outcomes. A smaller group of patients is being studied to see if the new system can significantly reduce the number of patients experiencing delays longer than 42 days.
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