Recruiting

No-Show Prevention Strategies in Underserved Dental Care

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What is being tested

Reminder Messages

+ Motivation-enhanced Communication

+ Walk-in Visits

Behavioral
Who is being recruted

Over 18 Years
See all eligibility criteria
How is the trial designed

Other Study

Interventional
Study Start: April 2025
See protocol details

Summary

Principal SponsorUniversity of Wisconsin, Madison
Study ContactJulie Horst
Last updated: January 28, 2026
Sourced from a government-validated database.Claim as a partner

Study start date: April 4, 2025

Actual date on which the first participant was enrolled.

This study focuses on finding effective ways to reduce the number of missed dental appointments, especially in communities that have less access to dental care. Missed appointments, or "no-shows," can make it harder for people to receive necessary oral health care, which is particularly problematic for underserved populations. The research aims to test three strategies: reminder messaging, improved communication, and allowing walk-in visits, to see how they affect attendance rates at dental clinics. By addressing these issues, the study hopes to provide useful solutions to improve dental care accessibility and reduce the health disparities in these communities. Participants in this study are dental clinics themselves, rather than individuals. Forty dental clinics will be involved, each randomly assigned to one of eight different combinations of the three strategies being tested. Each strategy will be evaluated through its impact on reducing no-show rates at these clinics. The results will help determine which combinations are most effective at encouraging patients to attend their scheduled appointments and thus enhance overall dental care access for underserved populations.

Official TitleNo-Show Prevention Practices in Dental Care Settings Serving Underserved Populations
NCT06581250
Principal SponsorUniversity of Wisconsin, Madison
Study ContactJulie Horst
Last updated: January 28, 2026
Sourced from a government-validated database.Claim as a partner

Protocol

This section provides details of the study plan, including how the study is designed and what the study is measuring.
Design Details

40 patients to be enrolled

Total number of participants that the clinical trial aims to recruit.

Other Study

Some studies explore topics that don't fall into a specific category. These might include innovative research, new technologies, or emerging healthcare areas.


Eligibility

Researchers look for people who fit a certain description, called eligibility criteria: person's general health condition or prior treatments.
Criteria

Any sex

Biological sex of participants that are eligible to enroll.

Over 18 Years

Range of ages for which participants are eligible to join.

Healthy volunteers allowed

If individuals who are healthy and do not have the condition being studied can participate.

Criteria

Inclusion Criteria: Sites must be: * Serve at least a 51 percent self-pay and Medicaid patients * Be willing to provide limited data sets of clinic data to the research team * Be willing to undertake and support and organizational improvement project to improve show rates Staff must be: * A paid staff member at a participating clinic * Be able and willing to provide written or verbal consent Exclusion Criteria: * No exclusion criteria for clinics or staff

Study Plan

Find out more about all the medication administered in this study, their detailed description and what they involve.
Treatment Groups
Study Objectives

7 intervention groups are designated in this study

This study does not include a placebo group 

Treatment Groups

Group I

Active Comparator

Group II

Active Comparator

Group III

Active Comparator

Group IV

Active Comparator

Group 5

Active Comparator

Group 6

Active Comparator

Group 7

Active Comparator

Study Objectives

Primary Objectives

Secondary Objectives

Study Centers

These are the hospitals, clinics, or research facilities where the trial is being conducted. You can find the location closest to you and its status.

This study has 1 location

Recruiting

University of Wisconsin - Madison

Madison, United StatesOpen University of Wisconsin - Madison in Google Maps
Recruiting
One Study Center